Prepare for your CHC assessment with confidence

The Decision Support Tool can feel daunting. Our free preparation pack gives families and carers a clear, plain-English guide to what happens, what matters, and how to present your case effectively.

Download the free pack

No sign-up required. Completely free.

A family meeting with a healthcare professional to discuss care needs

What's in the pack

Everything you need to walk into your DST assessment prepared and informed.

A plain-English explanation of how the DST works

A checklist of the 12 care domains and what assessors look for

Guidance on what evidence to gather before your assessment

Tips on how to present complex needs clearly

Common mistakes families make — and how to avoid them

A notes template to use during the DST meeting

Why preparation matters

The DST is not a test you pass or fail — but how needs are presented and evidenced makes a real difference to the outcome. Many families arrive at assessments without knowing what assessors are looking for, or how to describe the full picture of a person's needs.

This pack won't give you legal advice, but it will help you understand the process and feel less in the dark.

Download the free pack

About CHC Clarity

CHC Clarity exists to make NHS Continuing Healthcare understandable. We provide plain-English educational resources and expert support for families navigating the CHC process — from first assessment through to appeal.

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This pack is provided for educational purposes only and does not constitute legal or clinical advice. CHC Clarity is not a law firm. For complex cases, we recommend seeking professional support.